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The term that best describes complex systems recognizing the interaction between people and technology, particularly in healthcare, is "Sociotechnical." This concept highlights the interrelationship between social and technical factors in any system. In healthcare, this understanding is crucial because medical technologies, processes, and human interactions must be aligned to improve patient care and outcomes.
Sociotechnical systems take into account the roles of healthcare professionals, the technologies they use, and the organizational structures in place. This holistic approach ensures that technological innovations are not just implemented but are effectively integrated into the workflows and practices of healthcare settings. Consequently, it emphasizes collaboration, communication, and adaptability between both human elements and technological tools, leading to a more effective healthcare system.
Other terms such as "Technological ecosystem" primarily refer to the broader environment in which technologies operate but do not specifically address the interaction with human factors in the same depth. "Human-Computer Interaction" focuses more narrowly on the interface and usability aspects of technology from the perspective of user experience. In contrast, "System Dynamics" deals with the behavior of complex systems over time, often through feedback loops and state changes, but it lacks the specific focus on the socio-technical interplay pivotal in healthcare settings.